Privacy Policy

Last updated: January 2025

1. Introduction

Mark Doyle Walling ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide, including:

  • Name and contact details (email, phone number)
  • Project details and requirements
  • Photos of project sites you upload
  • Any other information you choose to share

2.2 Automatically Collected Information

We may automatically collect:

  • IP address and browser information
  • Website usage data and analytics
  • Device information and preferences

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide quotes
  • Communicate about your projects
  • Improve our website and services
  • Comply with legal obligations
  • Protect our rights and interests

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights or safety
  • With trusted service providers who assist our operations (under strict confidentiality)

5. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Project-related information may be kept for business and legal purposes.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of any changes.

11. Contact Information

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Mark Doyle Walling

Email: Use the contact form on our website

Phone: Contact us through our website

Address: West Yorkshire, United Kingdom

12. Legal Basis (GDPR)

For users in the European Union, our legal basis for processing personal data includes:

  • Consent: When you voluntarily provide information
  • Legitimate Interest: For business operations and communication
  • Contract: To fulfill service agreements
  • Legal Obligation: To comply with applicable laws

This privacy policy is designed to be transparent and comprehensive. If you have any questions or concerns about how we handle your personal information, please don't hesitate to contact us through our website's contact form.